Shipping and Delivery Policy

Thank you for shopping with Renewfy (Ben Tech IT Solutions).
Please read this Shipping and Delivery Policy carefully before making your purchase.

General Information
We currently deliver to addresses within India only.
All orders are processed within 2–4 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.
If there is a significant delay in shipping your order, we will notify you via email or phone.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times may vary depending on your location. Estimated delivery dates are provided as a guide and begin from the date of dispatch.
While we do not guarantee specific delivery dates, we make every effort to ensure that your order reaches you within 5–8 business days after dispatch.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once your order has been shipped, including your tracking number(s).
Tracking details will usually be active within 24–48 hours after dispatch.
Please note that some shipments may not have tracking numbers available, depending on the courier.

Customs, Duties, and Taxes
Renewfy is not responsible for any customs duties or taxes applied to your order.
All fees imposed during or after shipping — including tariffs, taxes, or other charges — are the responsibility of the customer.

Damages
Renewfy is not liable for any products damaged or lost during shipping.
If you receive your order damaged, please contact the shipping carrier directly to file a claim.
Kindly keep all packaging materials and damaged items before filing the claim for verification purposes.

Return & Refund Policy
Please review our Return & Refund Policy for detailed information regarding returns, refunds, and exchanges.

Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us:

Renewfy
Address: Tilak Nagar, Delhi, India
Email: info@renewfystore.com
Phone: +91 9354111685