At Renewfy, a unit of Ben Tech IT Solutions, we strive to provide a hassle-free cancellation process for our customers. Our cancellation policy is outlined below:

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Cancellation Before Dispatch

• Orders can be canceled at no charge before the items have been dispatched.

• To cancel an order, please contact our Customer Support team as soon as possible.

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Cancellation After Dispatch

• If you wish to cancel an order after it has been dispatched, please refuse delivery when the product arrives.

• You will be responsible for any return shipping costs.

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Refunds

• Refunds for canceled orders will be processed within 7–10 business days of receiving the cancellation request or returned product.

• The refund will be credited to the original payment method.

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Non-Cancelable Items

• Certain items, such as personalized or custom-made products, are non-cancelable and non-refundable.

• This will be clearly stated at the time of purchase.

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Contact Information

To cancel an order, please contact our Customer Support team via:

Phone: +91 9717113545
Email: contactrenewfy@gmail.com